We're confident you'll love your new Smilie products, but in the rare occasion you may need it we have a 30-day return policy, which means you have 30 days after receiving your item to request a refund. Please note, we do not offer refunds for "change of mind".

Please contact our team at hello@smilie.com.au and we'll arrange the rest.

Note, customer will need to cover postage costs associated with returned item.

Damages and issues

Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so we can evaluate the issue. If you have any concerns, please contact us at hello@smilie.com.au