Refund policy

We're confident you'll love your new Smilie products, but in the rare occasion you may need it we have a 30-day return policy, which means you have 30 days after receiving your item to request a refund. 

Please contact our team at and we'll arrange the rest! 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue. If you have any concerns, please contact us at